TrendSurfer
Hiddencore Trading Intelligence
Last updated: July 2026
1.1. These General Terms and Conditions (hereinafter "Terms") apply to all contracts regarding the provision and use of the software "Trend Surfer" as a Software-as-a-Service (SaaS) solution between Stephanie Abrecht, c/o Postflex #9568, Emsdettener Str. 10, 48268 Greven (hereinafter "Provider") and the Customer (hereinafter "Customer"). "Customer" within the meaning of these Terms refers to all users of the SaaS software Trend Surfer.
1.2. Customers can be both consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
1.3. Deviating or supplementary conditions of the Customer shall not become part of the contract unless the Provider expressly agrees to their validity.
2.1. The Provider provides the Customer with the software "Trend Surfer" for use via the Internet. The software is used for the technical analysis of financial market data based on channel breakout strategies.
The software is for information and analysis purposes only. The Provider does not provide investment advice or recommendations for the purchase or sale of financial instruments. Trading on financial markets involves significant risks and can lead to the total loss of the invested capital. Decisions made by the Customer based on the information provided by the software are made at their own risk and responsibility. The Provider is liable for losses resulting from the Customer's trading decisions only in accordance with § 8 of these Terms.
The financial market data and prices displayed in the software originate from third-party providers and are processed automatically. They may be delayed or incorrect. Despite careful selection, verification, and maintenance of the data, the Provider assumes no warranty for the correctness, completeness, and timeliness of the provided data. The Customer is obliged to independently verify all data against official sources (e.g., broker's trading platform) before making a trading decision.
2.2. The functional scope of the software results from the current service description in the "Features" section on the website. The Provider reserves the right to change, expand, or restrict the functional scope, provided that the essential contractual purposes are maintained and the change is reasonable for the Customer, taking into account the Customer's legitimate interests.
2.3. Copyright and Usage Rights for Data, Analyses, Presentations, and the SaaS Software Trend Surfer: The content, data, analyses, presentations, and other content of the software Trend Surfer provided through the software (together "Content") are intended exclusively for the Customer's personal, non-commercial use. The Customer is hereby granted non-exclusive usage rights, limited in time to the duration of the active subscription. Reproduction, distribution, public communication, or commercial exploitation of the Content – in whole or in part – or other copyright-relevant actions not expressly granted to the Customer in these Terms is not permitted without the prior written consent of the Provider. The Customer is not entitled to download the software or to perform any other actions described in § 69c UrhG (German Copyright Act). To the extent permitted by law, the actions described in § 69d UrhG and § 69e UrhG require the prior written consent of the Provider for each individual case; mandatory statutory rights of the Customer remain unaffected. The Provider undertakes to disclose the relevant information upon request and written commitment to confidentiality. Any rights granted to the Customer herein or in a separate agreement shall automatically expire upon termination of the contract between the Provider and the Customer. The Customer is not granted any copyright to the software Trend Surfer. During the term of the contract, the Customer is entitled to use the software in the form of Software-as-a-Service on a non-exclusive basis.
3.1. A free registration is required to use the software. No payment details are required for registration. By registering, the Customer submits an offer to conclude a free-of-charge user contract for use of the software within the scope of the applicable Free plan (§ 4). This user contract is concluded by confirmation via email or activation of access. No payment obligation arises from the registration or the free-of-charge user contract.
3.1a. Separate Conclusion of a Paid Subscription: A paid subscription (§ 4) is concluded separately and exclusively by the Customer actively selecting a paid plan within the software and completing the order process against payment via the payment service provider. The prices owed as well as the essential contractual terms are clearly displayed to the Customer during the order process before the Customer submits the order. The contract for the paid subscription is only concluded upon completion of this paid order process. The free-of-charge user contract pursuant to No. 3.1 remains unaffected by this.
3.2. The Customer is obliged to provide truthful and complete information when registering and to report any relevant changes to the Provider immediately at the email address trendsurfer@hiddencore.ai.
4.1. The software is provided in different plans:
4.2. The fee for a paid subscription is due monthly or annually in advance, depending on the selected model.
4.2a. One-Time Trial Period: Upon registration, the Customer receives, on a one-time basis, a free trial period of fourteen (14) days from the confirmation of their email address, during which the full functional scope is available. The trial period is available to each Customer only once. No fee is incurred during the trial period. Upon expiry of the trial period, the account automatically transitions into the free-of-charge Free plan (No. 4.1). No payment obligation arises, and no cancellation is required to avoid charges. Content created during the trial period that exceeds the scope of the Free plan is retained but is accessible in read-only mode within the Free plan until the Customer concludes a paid subscription. A paid subscription is concluded exclusively by an active upgrade by the Customer within the software (§ 3 No. 3.1a). If the Customer concludes a paid subscription while the trial period is still running, the remaining days of the trial period are preserved; in this case, the first payment only becomes due upon expiry of the original trial period. For an upgrade after the trial period has expired, the first payment becomes due immediately. The statutory right of withdrawal (see Revocation Policy) remains unaffected by this.
For customers who book the "Founder Special" package, the following special conditions apply:
4.3. Price Adjustment for Ongoing Contracts: The Provider reserves the right to adjust the prices for existing subscriptions to reflect increased operating costs (in particular for server infrastructure, AI services, third-party interfaces, and third-party data). Price increases are permitted a maximum of once per calendar year and are limited to 10% compared to the previous year's price. If the aforementioned costs decrease, the Provider will reduce the prices accordingly by the same standards. The Customer will be informed by email at least 30 days before a price increase takes effect. In the event of a price increase, the Customer has a special right of termination at the time the increase takes effect. This regulation does not apply to customers of the "Founder Special" tariff, whose price is guaranteed according to the special conditions above.
5.1. The software includes an AI-powered feature called "Trading Buddy". This uses large language models (LLMs) to process and analyze financial market information and to assist the Customer in research and development of trading ideas. The Provider assumes no warranty for the accuracy, completeness, or suitability of the AI-generated content for the Customer's purposes; liability is governed by § 8 of these Terms.
The Trading Buddy is an AI system (chatbot). Responses are generated automatically and may be inaccurate, incomplete, or outdated despite careful development. The Customer acknowledges that:
5.2. Data Processing: To provide the Trading Buddy, Customer inquiries are transmitted to third-party services (OpenAI). The data is used exclusively to respond to the inquiry and is not used for training purposes. Further information on data processing can be found in the Privacy Policy.
5.3. Human Oversight: The Customer always retains full control over their investment decisions. The Trading Buddy only assists in gathering information and does not replace independent verification by the Customer.
6.1. The subscription runs for an indefinite period.
Monthly Payment: Termination at any time to the end of the current billing month.
Annual Payment: Termination at any time to the end of the current billing year.
6.2. Termination of a paid subscription can be done directly via the account settings in the software (Subscription Management). The Customer may end the free-of-charge usage relationship (Free plan, including any running trial period) at any time without observing any notice period by deleting their account in the account settings. As no payment obligation arises from the free-of-charge usage relationship, no cancellation is required to avoid charges.
7.1. The Provider strives for the most uninterrupted availability of the software possible, but cannot guarantee 100% availability.
7.2. The software is under continuous development. Technical malfunctions, bugs, and downtime may occur. The Provider will fix known bugs as quickly as possible but does not guarantee any specific response or resolution time.
7.3. Maintenance work may temporarily limit availability. The Provider will carry out scheduled maintenance during low-usage periods whenever possible.
8.1. The Provider is liable without limitation for intent and gross negligence.
8.2. In the case of slight negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal obligations), the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the Customer may regularly rely. In this case, liability is limited to €500,000 or the typical, foreseeable damage, whichever amount is lower.
8.3. Liability for lost profit, missed savings, or damages from third-party claims is excluded. In particular, the Provider is not liable for losses resulting from the Customer's trading decisions. This does not apply to the extent that liability exists under No. 8.1 or No. 8.4.
8.4. Liability for damages resulting from injury to life, body, or health, liability under the German Product Liability Act (Produkthaftungsgesetz), as well as liability in cases of fraudulent intent and where a guarantee has been assumed, remain unaffected by the above limitations.
9.1. The Provider reserves the right to amend these Terms with effect for the future. The Customer will be informed of changes by email at least 30 days before they take effect.
9.2. If the Customer does not object to the amended Terms within 30 days of receiving the amendment notice and continues to use the software after this period, the amended Terms shall be deemed accepted. This only applies to amendments that are necessary to adapt to a change in the legal situation or case law, close a regulatory gap, or do not alter the contractual relationship to the Customer's detriment. Amendments affecting the scope of services, prices, or the term and termination provisions to the Customer's detriment always require the Customer's express consent. The Provider will inform the Customer in the amendment notice of the right to object and the significance of the Customer's conduct.
9.3. If the Customer objects to an amendment in due time, the contractual relationship will be continued under the existing conditions. In this case, the Provider is entitled to terminate the contractual relationship ordinarily.
10.1. The law of the Federal Republic of Germany applies, excluding the UN Sales Convention. For consumers, this choice of law only applies to the extent that it does not deprive them of the protection of mandatory provisions of the law of the state in which they have their habitual residence.
10.2. If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from this contractual relationship is the registered office of the Provider.
10.3. The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
10.4. Should individual provisions of this contract be ineffective or become ineffective, this shall not affect the validity of the remaining provisions.